Privacy policy, Terms, Conditions, And Returns

ALL SALES FINAL — RETURNS & EXCHANGES

Except where otherwise required by applicable law, all sales are final. Freedom Lighting Supply LLC does not accept returns or exchanges.

Customers are responsible for reviewing all product selections, quantities, specifications, fitment, compatibility, shipping information, availability status, and other order details before completing their purchase.

Change of mind, project cancellation, installation cancellation, scheduling changes, vehicle changes, customer cancellation, or a product no longer being needed do not, by themselves, qualify an order for cancellation, return, exchange, or refund.

Nothing in this policy limits any cancellation, refund, warranty, or other rights that cannot legally be waived under applicable federal or state law.

ORDER CANCELLATIONS

Orders may only be canceled before they have been processed, unless cancellation is otherwise required by applicable law.

Once an order has entered processing, inventory has been allocated, products have been ordered or reserved for fulfillment, or fulfillment has otherwise begun, cancellation requests generally will not be accepted, except where required by applicable law.

Submission of a cancellation request does not guarantee that an order can be canceled.

BACKORDERED & PRE-ORDER ITEMS

Products identified as backordered, pre-order, awaiting restock, special order, or otherwise not currently available for immediate shipment are not subject to Freedom Lighting Supply’s standard same-day shipping timeframe.

By purchasing an item identified as backordered or pre-order, the customer acknowledges that the product is not currently available for immediate shipment and that fulfillment will occur after inventory becomes available.

Any estimated restock, arrival, availability, or shipping date provided by Freedom Lighting Supply is based on the information reasonably available to us at that time. Unless expressly identified in writing as a guaranteed shipment date, such dates are estimates and may change because of manufacturing, supplier, freight, carrier, customs, weather, inventory, or other fulfillment delays.

If an order cannot be shipped within the shipment timeframe applicable to the transaction, Freedom Lighting Supply will provide any delay notification, cancellation opportunity, or refund required by applicable law.

SPECIAL-ORDER & MADE-TO-ORDER PRODUCTS

Products specifically ordered, manufactured, configured, sourced, or reserved for an individual customer’s order may require additional fulfillment time.

Estimated production, restock, or fulfillment dates for these products are estimates unless expressly stated in writing to be guaranteed.

Once processing or procurement has begun, special-order and made-to-order products generally cannot be canceled, modified, returned, or exchanged, except where required by applicable law.

PROMOTIONAL, DISCOUNTED & SPONSORSHIP ORDERS

Orders receiving special promotional pricing, influencer pricing, sponsorship pricing, complimentary products, negotiated discounts, or other non-standard pricing may be subject to additional promotional terms disclosed and agreed upon at the time of purchase.

Where a discount or special pricing is provided in exchange for agreed promotional consideration—including social-media posts, tags, mentions, photographs, videos, event exposure, or other promotion—the promotional requirements should be confirmed in writing before the order is completed.

Promotional or discounted pricing does not waive any rights that cannot legally be waived under applicable law.

SHIPPING & AVAILABILITY

Freedom Lighting Supply is proud to offer fast fulfillment on eligible in-stock products. Any same-day or expedited shipping representation applies only to qualifying products that are physically in stock and ready for fulfillment at the time of purchase, unless otherwise expressly stated.

Backordered, pre-order, special-order, made-to-order, and out-of-stock products are excluded from standard same-day shipping representations.

When a specific shipment timeframe is provided for an order, Freedom Lighting Supply will make reasonable efforts to ship within that timeframe based upon the information available when the representation is made.

If circumstances prevent shipment within the applicable timeframe, Freedom Lighting Supply will handle the delay in accordance with applicable law, including providing the customer with any required notice and cancellation/refund option.

PARTIALLY AVAILABLE ORDERS

Orders containing both in-stock and backordered products may be held until all products are available or may be partially shipped at Freedom Lighting Supply’s discretion or by agreement with the customer.

If a partial shipment, cancellation, or refund is required by applicable law, the order will be handled accordingly.

QUESTIONS BEFORE ORDERING?

If you are unsure about product availability, fitment, compatibility, estimated fulfillment time, or any other aspect of your order, please contact Freedom Lighting Supply before completing your purchase.

📧 info@freedomlightingsupply.com
📞 239-300-8339
Monday–Saturday | 8:00 AM–8:00 PM EST

By placing an order with Freedom Lighting Supply LLC, you acknowledge and agree to this policy.

Privacy Policy

Effective Date: 08/16/2022
Freedom Lighting Supply
www.freedomlightingsupply.com

At Freedom Lighting Supply ("we", "our", "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us, or make a purchase. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We collect the following types of information:

a. Personal Information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information (processed securely through third-party providers)

b. Non-Personal Information:

  • Browser type and version

  • IP address

  • Referring website

  • Device type

  • Time and date of visit

  • Pages viewed

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about your account or orders

  • Provide customer support

  • Send marketing emails (with your consent)

  • Improve our website and services

  • Detect and prevent fraudulent activity

3. Sharing Your Information

We may share your information with:

  • Service Providers: Companies that assist with payment processing, shipping, email marketing, and analytics.

  • Legal Requirements: If required by law or in response to valid requests by public authorities.

  • Business Transfers: If we are involved in a merger, acquisition, or asset sale.

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics. You may choose to disable cookies through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain types of processing

  • Withdraw consent where processing is based on consent

  • File a complaint with a data protection authority

To exercise any of these rights, please contact us at:
Email: freedomlightingsupply@gmail.com
Phone: 239-300-8339

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Freedom Lighting Supply
Email: freedomlightingsupply@gmail.com
Phone: 239-300-8339